Privacy Policy

Privacy Policy

Information Collection & Processing

At Teddy, we prioritize your privacy. Our commitment is to handle your personal and health data with the utmost care and respect. Here's how we gather, process, and protect your data while you use our app:

Information You Provide Us

Account Information:
To create an account with Teddy, we may require basic information such as your email address and a password. You may also choose to provide additional details like your name, date of birth, age, height, sex, and weight to enhance your experience.

Additional Information:
To improve our services and personalize your experience, you may choose to provide additional information such as your food and drink consumption, drug usage, mindfulness activities, workout details, health data, sleep disturbances, alarm times, and bed and mattress information. If you participate in surveys, contests, or promotions, we collect the information you submit.

Health & Lifestyle Data:
We recognize the importance of health and lifestyle details to our services. This may include health indicators, symptoms, profession, medications, and other relevant data. Although you can input this information at your discretion, we do not actively request sensitive health or lifestyle information. We will request access to Apple's Health data but will explicitly ask you for consent to allow this data to be shared in our app.

Information from Third-Party Services:
If you connect Teddy to other services, such as Facebook, Google, or Apple Health, we may receive information from those services, such as your name, email, profile information, and health data. You can stop sharing this information at any time by removing our access to those services.

Payment Information:
When you make a payment on Teddy, you provide payment information such as your card details and billing address to Apple. We currently use Apple App Store's payment processors and do not store your payment card information.

Technical Data & Analytics:
We collect analytical data about your interaction with our app, such as pages visited, links clicked, text entered, and app usage. This information is anonymized before being transferred to external analytical services.

Location Information:
We collect non-precise location data, such as your timezone, to provide insights into your sleep patterns. If you grant permission, we may also collect precise location data using GPS signals, device sensors, Wi-Fi access points, and cell tower IDs.

Information Storage

Identification Information:
If you choose to share it, we store your basic details like name, email address, phone number, and date of birth.

Financial Information:
All payment information currently goes through Apple's App Store Payment processors.

Communication Information:
We collect data when you contact us or respond to our surveys and market research.

Commercial Information:
We record your product browsing and purchasing history on Teddy.

Social Media Information:
Interacting with us on social media may allow us to receive personal information you share based on your privacy settings.

Writing and Content Information:
Features requiring account creation may involve storing your written content in an encrypted form. You may opt for Advanced Data Protection, giving you sole decryption and recovery ability for your content.

Internet Activity Information:
This includes device information, usage information, estimated location derived from your IP address, and interaction with our emails.

Collection Technologies:
To facilitate the above, we may use cookies, local storage technologies, and web beacons.

Purpose of Data Use

Teddy is committed to respecting your privacy and safeguarding your personal data. We use your data to provide, maintain, and enhance our services. All the information we collect is used to create a better, more personalized experience for you.

Data Sharing

Service Providers:
We may share your data with trusted third-party service providers, such as hosting, email, customer support, and analytics services. These providers are contractually obligated to handle your data in line with our privacy standards and applicable laws.

Legal and Professional Advisors:
We may disclose your information to our legal and professional advisors if required by law or regulation.

Business Transactions:
In the event of a merger, acquisition, or similar event, user information may be part of the transferred assets.

Government Authorities:
We may disclose your information to government authorities to comply with the law or protect our rights and safety.

User Consent:
We will share your data with other parties when we have your explicit consent.

Requested Disclosures:
Upon your request, we can disclose your personal data to you, which may require your written authorization. We might also use and disclose your personal data to remind you to interact with or complete tasks relating to your use of our system.

Third-Party Service Providers:
We may share personal data with third-party service providers hired to provide services on our behalf. These providers are under strict privacy and security obligations and are only permitted to process data as specified by us.

As Required by Law:
We may be legally obligated to use or disclose your personal data for public health activities, health oversight activities, or law enforcement.

Research and Publicity Purposes:
We may use personal data for research and publicity purposes, publishing aggregate, anonymous information about our users for public information and academic research.

Transfer of Business Assets:
In the event of an acquisition of Teddy or a substantial portion of its assets, personal data held by us would be among the transferred assets.

Data Retention

Teddy retains personal data only as long as necessary. We store your data for the duration required to fulfill the purposes outlined in this policy or until we have no legal obligation to retain it. Once the data is no longer necessary, it will be securely deleted.

Age Restrictions

Teddy's services are designed for users aged 13 and above. We do not intentionally collect data from individuals under 13. If we become aware of such collection without parental consent, we will promptly delete the information.

Notice to California Residents

California residents have the right to request information about the categories of personal information Teddy has collected, the business purpose for collecting it, and more. If you wish to exercise these rights, please contact us.

How We Store and Safeguard Your Personal Data

Your data is securely stored on protected servers operated by vetted third-party providers. All data is saved in encrypted format, and all communication is securely transmitted over SSL. However, no method of transmission over the internet is completely secure, and we cannot guarantee the absolute security of your data.

Data Breach Procedure

In the event of a data breach, we will promptly investigate, take steps to mitigate potential harm, and strengthen our systems. We will notify you as soon as possible, providing an overview of the breach and recommended steps to protect yourself.

Managing Your Data and Choices

You can modify your personal information, opt-out of marketing communications, and limit online tracking through your account settings. If you have any questions or need further assistance, please contact us.

Cookie Policy

We use cookies and similar technologies to collect personal information about you, including for interest-based advertising. You can manage your cookie preferences through your browser settings or other tools.

Third-Party Links

Our services may include links to third-party websites and applications. We do not control these third parties and are not responsible for their privacy practices.

Global Data Movement

Teddy is headquartered in the United States, and your data is initially received by us in the U.S. We may transfer your data to affiliates and service providers located within and outside of the U.S., ensuring appropriate protection measures are enacted.

Modifications to Privacy Guidelines

Our services and business operations may change over time. Consequently, we may update this Privacy Policy as needed. By continuing to use our services or providing us with your personal information following these updates, you consent to the amended Privacy Policy.

Reach Out to Us

If you have any questions regarding our privacy practices, please contact us at privacy@teddysleeptracker.com.